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Privacy Policy

Effective: April 1, 2026

1. Information We Collect

Account information: Name, email address, and password when you create an account.

Contact data: Information you upload or collect through forms — names, emails, tags, custom fields. This data belongs to you.

Usage data: Page views, feature usage, and campaign analytics (open rates, click rates) to improve the Service.

2. How We Use Your Information

  • Operate and maintain the Service
  • Send transactional emails (password resets, billing receipts)
  • Deliver your email campaigns via AWS SES
  • Process payments and manage your subscription
  • Improve performance, fix bugs, and develop new features

We do not sell your data. We do not use your contact lists for our own marketing.

3. Data Storage & Security

Your data is stored with row-level security enforced at the database level. Each tenant's data is fully isolated — no other account can access your contacts, campaigns, or analytics.

Passwords are securely hashed. Sessions expire after 7 days. All connections are encrypted via TLS.

4. Third-Party Services

We work with trusted third-party providers for email delivery, payment processing, file storage, and infrastructure hosting. These providers process data only as needed to deliver their services and are subject to their own privacy policies.

We do not share your data with third parties for advertising or marketing purposes.

5. Data Retention

We retain your data for as long as your account is active. Upon account deletion, all associated data (contacts, campaigns, analytics) is permanently deleted within 30 days.

6. Your Rights

You have the right to:

  • Access your data at any time through the dashboard
  • Export your contacts and campaign data
  • Delete your account and all associated data
  • Correct inaccurate information in your account

To exercise these rights, contact us at [email protected].

7. Cookies

We use a single session cookie to keep you logged in. We do not use third-party tracking cookies or advertising scripts.

8. Children's Privacy

Feyd is not intended for use by anyone under the age of 16. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this policy from time to time. Material changes will be communicated via email. Continued use of the Service after changes constitutes acceptance.

10. Contact

Questions about this policy? Reach us at [email protected].